Create an incident.io notifier

To create an incident.io notifier, configure an alert source in incident.io and then create a webhook notifier in Chronosphere Observability Platform.

Create an alert in incident.io

Before creating an incident.io notifier in Observability Platform, you must configure an alert source in incident.io. To configure an alert source:

In incident.io, go to Alerts.
On the Alerts page, click the Sources tab.
Click New alert source.
In the search box, enter Chronosphere to locate the Chronosphere alert source.
Enter a name for the alert source such as alerts, and then click Continue to create the alert source.

Next, create an incident.io notifier in Observability Platform.

Create an incident.io notifier in Observability Platform

After creating an alert source in incident.io, you can create a notifier in Observability Platform. You can use variables in your notifiers.

Web
Chronoctl
Terraform
API

To create an incident.io notifier:

In the navigation menu select Alerts > Notifiers.
Click Create notifier.
Enter a descriptive name for the notifier, such as incident.io.
Select Webhook as the type of notifier you want to create.
In the URL field, enter the URL from your incident.io dashboard, which is called as a POST request. For example:
```
https://incident-io-my-url/api/public/v2/alert_events/chronosphere/01HZKELEKAMDNE8D9FNEKD
```
Optional: Select Notify when resolved to send a resolved alert notification.
Click Save.

To create one or more notifiers using Chronoctl, create a YAML file that defines them and apply the configuration to your instance.

You can use the notifiers scaffold command to generate an example notifier, and then copy the resource definition for your notifier type:

chronoctl notifiers scaffold

Define the resource definition for your incident.io webhook notifier:
```
api_version: v1/config
kind: Notifier
spec:
  name: NAME
  slug: SLUG
  skip_resolved: true
  webhook:
    - url: URL
```
Replace the following:
- NAME: A descriptive name, such as incident-io.
- SLUG: A unique identifier, such as incident-io.
- URL: Your incident.io webhook URL, such as https://incident-io-my-url/api/public/v2/alert_events/chronosphere/01HZKELEKAMDNE8D9FNEKD
Add the URL from your incident.io dashboard, called as a POST request, to the url key.
Apply the changes:
```
chronoctl apply -f FILE_NAME.yaml
```
Replace FILE_NAME with the name of your notifier YAML file.

To create a webhook notifier for incident.io:

Create a webhook notifier with Terraform by using the chronosphere_webhook_alert_notifier type followed by a name in a resource declaration:

resource "chronosphere_webhook_alert_notifier" "webhook_notifier" {
  name = "incident.io notifier"

  # Optional slug of the webhook notifier.
  slug = "incident-io-notifier"

  # Notifier-specific required configuration
  # Detailed definitions can be found at: https://prometheus.io/docs/alerting/latest/configuration/#webhook_config
  url = "https://incident-io-my-url/api/public/v2/alert_events/chronosphere/01HZKELEKAMDNE8D9FNEKD"

  ## (Optional) Base configuration common to all notifiers
  send_resolved = true # The default value

  ## (Optional) HTTP configuration common to HTTP notifiers
  basic_auth_username = "username"
  basic_auth_password = "strong+p@ssword"
  # Can use bearer_token instead of basic auth
  proxy_url                = "https://my-proxy-url"
  tls_insecure_skip_verify = false
}

Add the URL from your incident.io dashboard, called as a POST request, to the url key.
Run terraform apply to create the notifier resource.
```
terraform apply
```

To complete this action with the Chronosphere API, use the webhook object in the CreateNotifier endpoint.Because the Chronosphere API requires authentication, include an API token with your curl request, as shown in the following example. For more details, see Create an API token.

export CHRONOSPHERE_API_TOKEN="TOKEN"
export CHRONOSPHERE_DOMAIN="INSTANCE.chronosphere.io"

curl -H "API-Token: ${CHRONOSPHERE_API_TOKEN}" \
     -X METHOD "https://${CHRONOSPHERE_DOMAIN}/ENDPOINT_PATH"

Replace the following:

TOKEN: Your API token.
INSTANCE: The subdomain name for your organization’s Observability Platform instance.
METHOD: The HTTP method to use with the request, such as GET or POST.
ENDPOINT_PATH: The specific endpoint you want to access.

After creating your notifier, you can create a notification policy that uses the incident.io notifier you created. When you create a monitor in Observability Platform, select the incident.io notification policy to send alerts from incident.io to Observability Platform.

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Create an alert in incident.io

Create an incident.io notifier in Observability Platform

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Documentation Index

​Create an alert in incident.io

​Create an incident.io notifier in Observability Platform

Create an alert in incident.io

Create an incident.io notifier in Observability Platform