Accounts and teams

Accounts and teams

Chronosphere Observability Platform identifies users and services by their accounts. As an administrator, you can organize accounts into teams and define those teams' permissions.

  • A user account represents a user's identity in Observability Platform.
  • A service account represents a service's identity in Observability Platform.
  • A team organizes accounts into groups and defines permissions for sensitive management and administrative operations.

Add accounts to teams based on the permissions you want grant to those accounts. For example, to make a user or service account an administrator, assign it to a team that has the SysAdmin role. This grants the account access to special Observability Platform features, including team and account management and assignment.

View accounts and teams

In the navigation menu click Go to Admin and then select Platform > Users.

The left-hand column lists all accounts. The list includes icons for additional context about each entry type:

An active user account.
A service account.
An invited user who's yet to confirm their account.
A deactivated user account.

A System Administrator icon to the right of an entry indicates either a team that has the System Administrator (SysAdmin) role, or a user or service account that's a member of a team with that role.

To view details about an account, select its name from the list. To filter by account name, enter part or all of the account's name in the Search field. To filter by account type or status, click the filter icon.

When you select an account, Observability Platform displays the account's team Memberships and Recent User Actions.

If your user account belongs to a team with the SysAdmin role, this view also provides options to add or remove the account from teams.