OBSERVABILITY PLATFORM
Services

Services

This feature isn't available to all Chronosphere Observability Platform users and might not be visible in your app. For information about enabling this feature in your environment, contact Chronosphere Support.

Chronosphere Lens includes Services, which are a type of collection that provide efficient views into your organization's services to help discover ways of exploring your telemetry data. Chronosphere Observability Platform can discover and curate services, or you can create your own service discovery jobs and presentation.

Observability Platform provides a service page for each service. A service page generates queries and data visualizations related to that service, lists related monitors and alert statuses, and links to other Observability Platform features in a combined view. This helps you monitor services without the need to learn another query language or dashboard tool.

Service pages take advantage of other Observability Platform features, including tagged metrics, queries, data visualization panels, teams, and collections. To set up related monitors and alerts, see Monitors.

The contents of service pages depend on configuration and metrics tagging methods that might require information provided in your Observability Platform tenant. This information might be tailored to your organization or a specific service.

Understand services

Discover services and customize their display with user-created presentations. You can't edit or customize anything on a Chronosphere-provided service page.

You can have both a service and a collection with the same slug. You can create a collection with the same name or slug as an existing service, and a discovered service can have the same slug as an existing collection.

View services

In the navigation menu select Services to view a tabular list of services.

To view a service's page, click its name in the table. Each service page displays interactive visualization panels, lists monitors and dashboards, and links to related traces and events if available.

Services are split into groups:

  • My services: Services owned by teams the user is assigned to.
  • All services: Services belonging to teams the user isn't assigned to.

Services discovered in the previous 7 days display in an alert at the top of the list. Click the alert box to review the full list of newly discovered services. Closing the alert acknowledges and removes the alert until additional services are discovered.

Understand the services table

The services table displays summarized status information about your services.

Toggle the Include inactive services switch to display or hide inactive services.

Service status

The Status column displays the status for each service next to its title:

IconDescription
Has a currently alerting monitor that exceeds the defined critical conditions.
Has a currently alerting monitor that exceeds the defined warning conditions.
No monitors are currently alerting.
No defined monitors.

Alerts

The Alerts column displays a bar which updates based on the current number and level of alerts for each service. Services with more critical alerts display more red in the bar. Next to the bar is a summary of how many monitors are in an alert state, and of which type. For example, 4 critical, 2 warning alerts. Services without configured alerts display a gray bar.

Templates

Displays the configuration templates used by the service.

To find Services using the dependency map, look for services using the traces-chronosphere template.

Team

The team that owns the service.

Filter the table

You can filter and reorganize the information in the table.

To filter the table's contents by service name, click the Search services field and enter some or all of the service's name.

To filter the table by team, click the Select a Team dropdown and choose the team whose services you want to view. You can select multiple teams to list all services owned by any of the selected teams.

Pinned scopes are available for the services list.